Privacy Policy

Last updated: 02/05/2026

This Privacy Policy explains how eigenplus ("we," "our," or "us") collects, uses, and protects your personal data when you use our website, applications, and services.

1. Data Controller

The data controller responsible for your personal data is:

• Organization: eigenplus
• Email: eigenplus.com@gmail.com

2. Personal Data We Collect

We may collect the following types of personal data:

• Identity Data: name, username
• Contact Data: email address
• Technical Data: IP address, browser type, device information
• Usage Data: pages visited, session duration, interactions
• Transaction Data: payment details (processed via third-party providers)

3. How We Collect Data

We collect data:

• Directly from you (forms, account registration)
• Automatically (cookies, analytics tools such as Google Analytics)
• From third-party services integrated into our platform

4. Legal Basis for Processing

We process your data under the following legal bases:

• Consent for cookies, marketing, and optional features
• Contractual necessity to provide our services
• Legitimate interests to improve performance, security, and usability
• Legal obligation where required by law

5. How We Use Your Data

We use your data to:

• Provide and maintain our services
• Improve user experience and platform performance
• Communicate with you
• Ensure security and prevent misuse

6. Cookies and Tracking Technologies

We use cookies and similar technologies (including Google Analytics and Firebase Analytics) to analyze usage and improve services. Non-essential cookies are only used with your consent.

For more details, see our Cookies Policy.

7. Third-Party Services

We may share data with trusted third-party providers, including:

• Google Analytics
• Mailchimp
• YouTube

These providers may process data outside your country.

8. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards, such as standard contractual clauses, are in place.

9. Data Retention

We retain personal data only as long as necessary:

• Account data: until account deletion
• Analytics data: up to 24 months
• Legal obligations: as required by law

10. Your GDPR Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, contact us at eigenplus.com@gmail.com.

11. Data Security

We implement appropriate technical and organizational measures to protect your data. However, no system is completely secure.

12. Children's Privacy

Our services are not intended for children under 16. We do not knowingly collect data from children. If we become aware of such data, we will delete it.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. When we do, we will revise the "Last updated" date at the top of this page.

Where changes are significant, we may provide additional notice (such as via email or a prominent notice on our website), where appropriate.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

14. Contact Us

For any privacy-related questions or requests, contact us at eigenplus.com@gmail.com.